Worldwide:
Support:

If you have a complaint to make about an unsatisfactory experience regarding any of our services, you can make it here; please let us know the full details of your problem so that we can resolve it for you as quickly as possible.

Making a complaint

If you have been unhappy with any aspect of our service, we would like to know. Our complaints policy is an important part of our business, and by working with you to resolve your problem quickly, we hope to demonstrate our commitment to providing the best standard of customer support and service that we can.

Yours Faithfully

Stephen Bell
Managing Director, 1st Easy Limited

How to make a complaint

A complaint can be made in any of the following ways:

1. Telephone:

Please call 0808 222 2221 Monday to Friday during normal office hours (8am-6.30pm).

2. Letter:

James Burns
1st Easy Limited
Lower Washford Mill
Mill Street, Buglawton
Congleton
Cheshire, CW12 2AD

3. Email:

Address: complaints@1steasy.com

Alternatively, you can use our online complaints form (below).

Complaints form:


Complaints form
Name:
Company:
Callback telephone:
Email:
Details of your complaint:

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