Making a complaint
If you have been unhappy with any aspect of our service, we would like to know. Our complaints policy is an important part of our business, and by working with you to resolve your problem quickly, we hope to demonstrate our commitment to providing the best standard of customer support and service that we can.
Yours Faithfully
Stephen Bell
Managing Director, 1st Easy Limited
How to make a complaint
A complaint can be made in any of the following ways:
1. Telephone:
Please call 01260 295 222 Monday to Friday during normal office hours (8am-6.30pm).
2. Letter:
James Burns
1st Easy Limited
Lower Washford Mill
Mill Street, Buglawton
Congleton
Cheshire, CW12 2AD
3. Email:
Address: complaints@1steasy.com
Alternatively, you can use our online complaints form (below).
Complaints form:
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