FTP stands for File Transfer Protocol, and is used to upload files (such as html pages and images) to websites. In order to upload files via FTP, you need to use an FTP application. One that we recommend is SmartFTP, available from www.smartftp.com.
In order to log-in via FTP, you need to use the following settings:
- Address: www.domainname.com
- Username: username@domainname.com
- Password: Your password
By default, your site will automatically look for index.html, rather than index.htm. So, if you have uploaded index.htm, index.html will still be displayed. To prevent this from happening, either remove index.html, or over-write it with a copy of index.htm.
If this doesn't solve the problem, you need to make sure that your files have been uploaded to the correct location. When you first log-in via FTP, you will be presented with two directories: mainwebsite_html and mainwebsite_cgi - mainwebsite_html is a link to the root directory of your Website, which is where you should upload your files and any additional directories that you want to use.
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