Working with you to improve your experience
Customer promise No. 6: “We will listen to your feedback and use it to assess and improve the service that we offer”
We do our very best to provide a service that we think our customers will value. However, we rely on the feedback that you give us to tell us where we’re succeeding or need to improve. Sometimes the simplest suggestion can make a big improvement to the way in which all of our customers work with us, so please share your thoughts here.