Meet the team

We’re human – get closer to our staff

As The TeleData Group acquired 1st Easy this page is no longer maintained

 

James Burns, Marketing Manager
James Burns
Marketing Manager

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James joined 1st Easy as their first employee in 2000, when he decided to put his Geography degree to excellent practical use by becoming a web designer and technical support trainee.

He now works as Marketing Manager, where he uses his first-hand experience of customer requirements and business needs to put across the values and benefits of 1st Easy hosting. James also works with customers to find out how and where the company can improve.

Talk with James:

You can contact James via his direct email address: james@1steasy.com.


 

 


Dan Smith, Technical Support Manager
Dan Smith
Technical Support Manager (VMware CP 5)

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Dan heads up our technical support team, where he’s responsible for ensuring the smooth delivery and development of our hosting services.

Apart from being known for his addiction to the local delicacy of oatcakes, Dan is often the leading (i.e. the only) scorer for the so-called 7-a-side football team that several of the 1st Easy staff play for.

Talk with Dan:

You can reach Dan by opening a ticket on our support board, by sending an email to support@1steasy.com, or by calling 0808 222 2221 and pressing 3 for Support.


 


Dean Hassall
Dean Hassall
Hosting and Infrastructure Manager (VMware CP 6)

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The office feels a much safer place since Dean joined us, as he has achieved the highest award possible as a Cadet with St John Ambulance — recognition that led to a brush with Royalty at Buckingham palace!

Aside from his exemplary first aid skills, Dean is a dab hand with applied network management, and works with the team to keep things running smoothly for our customers. He’s also got the most cloud badges (which amply qualifies him to conduct our free cloud data centre tutorials).

Talk with Dean:

You’ve guessed it — like the rest of the support team, Dean is ready and waiting for your ticket, email, or call (0808 222 2221 and pressing 3 for Support).


 


Lee Veitch
Lee Veitch
Technical Support Engineer

The fact that Lee is a VIP member of Coco Bongos (a popular Cancun hotspot featuring dancing, live music, shows and contests) has not stopped him from being welcomed — and yes, eventually accepted — into the 1st Easy team, where he works alongside Dan and Dean to keep our hosting environment running smoothly.

When he is not holidaying in Mexico, Lee likes to follow his rugby league team, Warrington Wolves.

Talk with Lee:

If you want to get in touch with Lee, you can open a ticket on our support board, send an email to support@1steasy.com, or call him on our freephone number: 0808 222 2221.