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In the event of any service disruption, we will refresh this page every 30 minutes with updates to keep you informed of the situation.

Apr 25 2014

Network Disruption

By Dean (1st Easy) at 12:21

11.07 One of our upstream providers has a suspected fibre break between Telecity Williams and Reynolds House which is our primary feed. This caused the network to reconverge which may have caused a temporary outage for some of our customers. We have now enabled our tertiary upstream route so we can continue to provide a resilient network.


Dec 31 2013

Network disruption [resolved]

By James (1st Easy) at 02:20

14.20 A temporary routing issue affected traffic to our Teledata operation (approx 13:55). Engineers advised that the issue was resolved (approx 14:20) by performing an emergency router config reload.


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